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Feedback

Something broke?
Tell us exactly what happened.

Bug reports come in by email. There is no form to fill in and nothing to sign up for — open your mail app, write three lines, send it. Feature ideas and plain questions are welcome at the same address.

Report a bug

Three lines, by email.

Bug reports arrive as ordinary email. A good report says what you did, what you expected, and what happened instead — in that order, in plain words. Add your system (Windows 10 or 11, or the Steam Machine) and there is almost nothing left to ask you. Screenshots help; attach them to the same message.

Open a prefilled bug report

This link opens your mail app with the subject and a blank template already in the message. Type your answers under each heading and send it.

Report a bug Write a plain email

Both links go to guitar@guitarvee.com. If clicking does nothing — some browsers and most webmail setups have no mail app registered — type the address by hand: guitar (at) guitarvee.com, with an @ where the “(at)” is.

The checklist, so you can copy it by hand

Using webmail, or the link did not open anything? Start a new message to guitar (at) guitarvee.com with the subject GuitarVee bug report, then copy these headings in and answer them in order.

  • What I did — the steps, starting from the screen you were on. “Songs → House of the Rising Sun → Perform → pressed Play.”
  • What I expected — one line is enough.
  • What happened — what you actually saw or heard, including any message on screen, word for word.
  • System — Windows 10 or 11, or the Steam Machine.
  • GuitarVee version — Credits in the app shows it.
  • Anything else — how often it happens, whether an audio interface or a gamepad was plugged in, Simple or Full mode, a screenshot.

Everything else

Same address for everything.

Questions about using GuitarVee in a class, an instructor asking about packs, a request to delete something you sent, or anything that is not a bug — write to guitar@guitarvee.com, or type it by hand as guitar (at) guitarvee.com.

  • Bugs get read first. A reply is not guaranteed during Early Access, but every report is read.
  • Include the version if you can — Credits in the app shows it.
  • Please do not send passwords or account details. GuitarVee has no accounts and never needs one.
  • What happens to a report is spelled out on the privacy page.